Hear potential. Hire with evidence.

Gahiz runs the same structured voice interview with every applicant, in Arabic, English, and 10+ more languages, then turns their answers into evidence your team can compare side by side.

Interviewing for Customer Success Specialist

Sample interview
GahizAI interviewer
A candidate smiling during an interview from home
Sara M.Candidate

Live captions

Tell me about a time you handled an upset customer.

04:32

Up to 2× faster

From application to shortlist

Run consistent first screens in parallel instead of scheduling candidates one by one.

Integrity signals

Cheat detection and proctoring

Flags focus loss, paste activity, and other session signals for human review. Gahiz never auto-rejects a candidate.

Reviewable evidence

See why every score was given

Read the answer excerpts and skill-level evidence before your team makes a decision.

How hiring teams use Gahiz

01

Set up the role once

Choose the skills and qualities you want to hear about, and Gahiz builds a consistent voice interview around them, in any of the 10+ supported languages.

Interview template

4 skills

Ready to invite
A recruiter setting up a role on a laptop in a bright office
02

Candidates interview on their own time

Every applicant gets the same conversation, with no scheduling and no first-screen calls. They answer by voice whenever it suits them.

Interviews today

31 completed

Live screening
A candidate wearing headphones answering a voice interview from home
03

Review the evidence together

Each answer becomes evidence tied to a skill. Compare candidates side by side and see exactly why someone stands out.

412 screened

27 strong fits

Shortlisted
Two hiring leads reviewing candidate evidence together on a meeting-room display

What every interview gives your team

01

Live captions and full transcripts

Every interview is captured as it happens. Each answer is transcribed and stored with its question, so anyone on the team can read the whole interview in minutes.

Sample

Live captions

How do you prioritize when several requests land at once?

02

Scoring on your criteria

You decide what a strong answer sounds like. Every candidate is scored on the same skills, out of 5, so comparisons stay fair across the whole round.

Sample

Skill scores

Communication4 / 5
Problem solving4 / 5
Role knowledge3 / 5
Customer ownership4 / 5
03

Evidence behind every score

No number stands alone. Each score links back to quotes from the candidate's actual answers, ready for your debrief.

Sample
Communication4.2 / 5

I explained the delay honestly, offered two options, and confirmed the customer was satisfied before closing.

Every candidate, side by side

Each interview lands in the recruiter workspace as scores and quotes tied to the skills you chose, so the discussion starts from what candidates actually said.

Recruiter workspace

Active screening round

Customer Success Specialist

Review in progress
42
Invited
31
Completed
8
Review ready
6
Shortlisted
Candidate comparison6 candidates

Sara M.

Completed today · English

Shortlisted

Score out of 5

4.3

Interview summary

Strong customer ownership with a clear recovery process and reliable follow-through after handoffs.

Extracted information

Current role

Customer Support Specialist

Experience

3 years

Location

Cairo

Questions answered

12 / 12

Interview duration

18m 42s

Notice period

30 days

Skill breakdown

Customer ownership

4.7

Communication

4.4

Problem solving

4.1

Best-supported skillCustomer ownership

Scores you can compare across the whole round

Quotes from real answers behind every score

Clear flags when something needs a closer look

Arabic first, 10+ languages ready.

Candidates interview in natural Arabic, English, or any of the 10+ supported languages, so you hear how they actually communicate, not how well they translate.

Arabic

احكي لي عن موقف اتعاملت فيه مع عميل غاضب.

English

Tell me about a time you handled an upset customer.

and 10+ more languages

Gahiz structures the screen. Your team makes the call.

The workspace organizes what candidates actually said and points out what needs a closer look. Nothing is rejected automatically, and nothing is hidden behind a score.

Every shortlist and hiring decision remains with your team.

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See it with your own roles.

Book a walkthrough with your actual openings in mind, or start by comparing the public employer packages.